A Message from our Founders
We understand this is an unprecedented challenging time for our customers, our team and the wider community and since you're part of our family we’d like to give you an update on our current circumstances.
Beauty By Australia remains fully operational, although with extra health measures in place, with our on-line store open 24/7. We are taking every precaution and following all advice from the Australian Government and health officials to keep our customers and team safe – and we will continue to do so. Our team is also committed to communicating any change to our operations to you as they develop.
Our teams are well and in good spirits, our beautiful products are in stock, our suppliers are still running with shipments on their way, and our customer deliveries are continuing.
Our delivery partner, Australia Post, is taking proactive safety measures including strict hygiene practices, social distancing and contactless delivery arrangements to ensure customers and delivery teams are kept safe.
We’re committed to customer service from a distance so you can reach out to us via:
- Live chat on our online store
- Email us at email@example.com
- Phone us on 02 8415 9425
- Stay updated on Instagram and Facebook
We will be sharing updates as they develop via our social channels:
As a family owned and operated Australian business and from our family to yours, we thank you for your support during these uncertain times. Please know that we’re here for you. If we can help in any way, please get in touch.
David, Elzanne & Shaun